internet exploror error

[zlzlzl]

I was hoping someone could help me! Whenever I try to open internet explorer 6 an error report pops up and I cannot access the internet.

the error is :
EventType : InPageError P1 : c000009c P2 : 00000003

C:\DOCUME~1\zohar\LOCALS~1\Temp\WER0234.dir00\iexplore.exe.mdmp
C:\DOCUME~1\zohar\LOCALS~1\Temp\WER0234.dir00\appcompat.txt

i run the hijackthis and this is my log

Logfile of HijackThis v1.99.0
Scan saved at 5:40:51 PM, on 12/18/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wdfmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\NetLimiter\NetLimiter.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\svchost.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\explorer.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\zohar\LOCALS~1\Temp\Rar$EX00.314\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.walla.co.il
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Program Files\DAP\DAPBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 ME\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NetLimiter] C:\Program Files\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &éöà ì- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: ??º? - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share...insctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v...8635877115
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share...cgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{09793B9E-267B-44D0-8F76-04FA0955346C}: NameServer = 192.115.106.35,62.219.186.7
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SmartLinkService - Unknown - slserv.exe (file missing)

[Alex]

I am having the exact same problem.  Any advice?

[MrCharlie]

I would delete the contents of this folder first:
C:\DOCUME~1\zohar\LOCALS~1\Temp

Then clean up the rest of the temp stuff:

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin


You can also try this to see if  any malware shows up:

Click here http://www.mwti.net/antivirus/free_utilities.asp to download mwavscan. Double-click it to run it, select all local drives, scan all files, press 'scan' and when it is completed, anything found will be displayed in the lower pane. Highlight it, CTRL C and paste it in your next reply.

MrC

[Jaap]

I have the same error only mine is with word 2000 pro

[Magnus]

I had the same problem. I used the free version of Ad-aware from www.lavasoft.de to get rid of the spyware.

/Magnus

[Guest]

This is not a spy ware / virus issue this is a corrupted profile. Backup the user data from the profile by renaming it to Example C:\Documents and Settings\administrator.old ECT make sure that you have turned off hide protected files and show hidden system files then log back in viola the problem is gone I have extensively researched this issue and this is a consistent fix. The temp files become corrupted due to a delay in login or a system failure during login or any other excuse MS may give but this is a pretty wide spread issue and happens more often when using roaming profiles on a network server.

Night Rider

[Phil]

Hi - I'm having the same problem.  We run multiple accounts on the same machine and all of these accounts get a repeated "inpageerror" when you log in making the machine unusable.  I tried renaming the documents and settings administrator to .old but when I try and rename the owner folder to .old the PC tells me that this is a system folder that cannot be deleted or renamed.  Any other ideas?  THanks, Phil

[Profile corrupt theory]

Hi all-

I am a professional repair tech, just saw this prob for the first time today.  I have a laptop where the only profile is local, and its the default "owner" profile.  Renaming the profile directory as suggested above did not solve or affect the problem.

The issue is that explorer.exe will not start up, period.  I am trying to track down whether or not that is due to that file itself, or some modified registry entry.  The dll mentioned seems to be legit as well.

When I figure my situation out - which may be diff from yours, but regardless, I will post my findings.

Eric
 

[problem solved]

At least on my end it was.

How I done it-

First off, I have an external hard disk enclosure that reads both laptop and regular drives, and a second system.

Took the laptop hard drive out, mounted it.

Deleted all files in the windows/prefetch directory.

Copied a known good explorer.exe onto the drive, renaming the old one to .bok

Also did the same for the shlwapi.dll - which I suspect was the truly corrupted file.

That done it right good!  Booted straigght into the older profile.

Eric

[Guest]

top of the last reply got cut off

anyhow, I was saying how it was not a corrupted profile but rather corrupted files, and or something bad in prefetch.

You can however, with floppies, copy those files across.  Log in, explorer wont load, but you can hit ctrl alt del and get the task manager, and run programs from there.  A bit more tedious but workable.

Eric

[Computer Professional from Lared]

Had the same situation.  Found that hard drive has bad blocks.  Check your hardware. Later...

[Guest]

THats a good point dude from Lared-

I am waiting to see if this one cooks again - might very well be a drive going south, who knows.  If files are geting corrupted at random, then a small percentage of systems out there will see this issue.

I have seen about a half dozen bad hard drives this week alone, keep an eye on that...

Eric

[lewis]

lewisyva12@(nospam)yahoo.com

Tengo el mismo problema cunado al icono favoritos me sale ese error

P1 : c000009c    

Se planta la maquina ayuda por favor

E-mail address edited

[Cedric aka. Washu! ^O^]

Thanks VERY much for your advice. I had the same problem with IE, Adobe, Windows Media, and a few other apps on my WindowsXP. The problem was "bad clusters" and I fixed it with XP's Error-Checking (go to Local Disk / Properties) with **both** options checked (Automatically Fix File System Errors and Scan for and recover bad sectors; I assume the latter is what fixed it). The error-checking took two HOURS but IE is working fine!

Now if anyone knows **how** this happened, I'd appreciate it!


Cedric.
aka. Washu! ^O^

[Ryan]

Yes, I was receiving this error for not JUST