Hi, Stefanus. Welcome to SpyWare BeWare!
You will find at almost every security forum that only trained malware removal experts are allowed to post advice. The experts undergo rigorous training at one of the online training institutions, such as those listed at UNITE
. Not only do they receive training in recognizing and removing malware and which tools to use, they also continue to stay in contact with other members of the security community as well as the developers of the tools used.
Thank you for understanding.