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Author Topic: Issue with Installing and updates  (Read 2153 times)
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Date Registered:August 22, 2005, 12:28:26 AM
Posts: 12

« on: April 16, 2011, 10:38:52 PM »

So, forever ago ya'll helped me clean up my pc desktop of some nasty trojans and viruses.  Now I've got a mac, and I don't know what I can do. 
I'm running Mac OS X Version 10.5.8 with
Hardware Overview:

  Model Name:   MacBook Pro
  Model Identifier:   MacBookPro5,1
  Processor Name:   Intel Core 2 Duo
  Processor Speed:   2.4 GHz
  Number Of Processors:   1
  Total Number Of Cores:   2
  L2 Cache:   3 MB
  Memory:   4 GB
  Bus Speed:   1.07 GHz
  Boot ROM Version:   MBP51.007E.B05
  Sudden Motion Sensor:
  State:   Enabled

Is there some way of scanning my computer for the problems.  I can't install or update any software, it simply crashes.  It seems like a registry problem, but I thought Macs didn't have a registry.  How can I fix my mac?
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Date Registered:August 22, 2005, 12:28:26 AM
Posts: 12

« Reply #1 on: April 17, 2011, 06:40:34 PM »

Also, Disk Utility crashes when I try to run it.  It crashes unexpectedly.  I would post the crash report, but the crash report crashes also.  Is there a way to repair the disk utility to help repair the rest of my computer?
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Date Registered:August 22, 2005, 12:28:26 AM
Posts: 12

« Reply #2 on: April 19, 2011, 08:03:33 PM »

I called apple's 1-800 number.  I had to use my original OS X disc that came with my laptop and perform an "archive and install" where I reinstalled my operating system.  I never found out what the issue might have been, but everything works perfectly as it should now.
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Date Registered:May 15, 2005, 05:17:37 PM
Posts: 104

« Reply #3 on: May 07, 2011, 01:38:10 AM »

Nice to know you have solved your problem

Just for information it is occasionally a problem with permissions.

You can use Disk Utility from your Installation Disc when the one
on your HDD is not working.
This is how it is done.

Start your computer. Put the dvd in the dvd drive.

Restart the computer and when it is restarting press C and
the computer wil start from the dvd. ( alternatively you can press
alt when all the oses will be listed on the screen including the
installation disk - this is when you have more than one HDD or
more than one OS on your system).

A window - Mac OS X with an arrow at the bottom will open.

Click on the arraow and a window - Preparing to install -  will
open and then the main installation window will apear.

On the top of this window you will see the menu:
Installer File Edit Utilities Window

Click on Utilities and a drop down window will open which lists
a number of programmes including Disk Utility,

Click on Disk Utility
and the next window which opens will list all the HDD
and the OSES in the left hand panel.

You can verify and repair discs and repair and verify file permissions
from here.

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