Hi, Dave.
I'm a bit confused as to the Google cache of a very outdated page from 2008. After all, a lot has happened since Windows Vista and IE7. That said, no one is discounting or bad-mouthing other sites. Sites and individuals have applied for ASAP membership and been denied because they did not fit the Charter for one reason or another.
Me too. Nobody seems to be looking after the site any more, but it's a goldmine of information.

Neither AumHa nor Computer Haven have applied to ASAP. Thus, they are not members. However, as to trustworthy help, I'm not familiar with Computer Haven but at AumHa, I know Robear Dyer and, although his specialty is not malware removal and I don't have any idea if he has access to the various venues other members of the security community have, I'm certain he would provide very careful advice.
I guess the bottom line is that I'm not sure what the "truth" is that you are after. Are there sites that provide good help that are not members of ASAP? Of course. Are there sites with untrained people providing questionable malware removal advice? Absolutely. Nothing is perfect in this world. We do what we can to help others and that is all we can do.
Thanks for your response, Corrine.
I think you'll find that Robear Dyer has become a specialist in malware removal. Browse through some threads at Aumha to see for yourself!
The
owner of the site, James Eshelman does not appear to have been properly recognised for his efforts. There's no mention of AumHa or computing on his Wikipedia page.
FYI
James A. Eshelman, Proprietor & Webmaster MVP
<q/p>
Welcome! In July 1999, I began this site as a small collection of articles gathered from my newsgroup posts and OnComputers “Geek Speak” radio broadcasts. With help and encouragement of friends and colleagues, acceptance of the technical press, and the frequent visitation of computer users around the world, it grew, in about a year and a half, to become one of the most widely cited and referenced Windows web sites in the world outside of
www.microsoft.com itself.
(This isn’t bragging — it’s numb-brained humility in the face of it all.) Please make yourselves at home and enjoy the site!
I’ve spent most of my life as a writer in one or another capacity, and practiced law for 14 years (ten of those in private practice). Presently I work in IT for Warner Music Group, and do occasional consulting for the Los Angeles Coalition to End Hunger & Homelessness. Microsoft has been kind enough to strengthen my résumé by gifting me with its annual Most Valuable Professional award every year since 1999.
— Jim Eshelman, Webmaster
<q>
Ref:
http://www.aumha.org/jae.htm *and*
<q/p>
Our official purpose: To provide quality support information for users of Microsoft operating systems and leading Microsoft application software. Our secret agenda: To help individuals become stronger in their own lives, by encouraging community wherein those who need help can ask, those who have help to give will offer it, and these roles reverse from time to time.
What does “aumha” mean? The name of this domain consists of the two Sanskrit words, aum ha, the first and last letters of the (devanagari) Sanskrit alphabet — thus equivalent to the Greek “Alpha and Omega,“ the beginning and end and, implicitly, the eternity that passes between.
The first, aum, most often written in English as Om, is a sacred syllable representing the course of breath and the life-cycle — creation, preservation, destruction — “a symbol both of the Personal God and of the Absolute” (Swami Vivekananda). It is “at once an invocation, a benediction, an affirmation, and a promise” (G.A. Barborka). Ha is an expulsion of breath and a word for the Sun.
As a pun, it is also the Hebrew word for “behold,” etc. One translation of the phrase aum ha, therefore, might be, “Alpha & Omega, The Sempiternal Sun.” As you can see, this has nothing at all to do with computers (or, possibly, has everything to do with computers). It is a mantra that, for about 25 years, has had deep personal meaning for me.
<q>
Ref:
http://aumha.org/about.htm Whatever!
Here is the Wikipedia page about him
http://en.wikipedia.org/wiki/James_A._Eshelman There is no mention of the tremendous work Mr Eshelman has done to help folk with computer problems
How best can Wikipedia be amended to give the credit where it is due?
Any suggestions?

Dave