Help Please

[Sguess]

  Help please...
Not sure exactly whats going on with this laptop. It wont connect to the internet using an Ethernet cable but connects fine to a wireless connection. It is also having issues with the sound, the driver is there and it gives you the option to adjust sound but nothing comes out. I have had this issue with this laptop before (sound not working) but I rebooted the laptop and it worked like new again. I have already ran a scan using malwarebytes anti-malware as well as a virus scan using Kasperskys virus removal tool. The kasperskys said there was no virus, but on the malware scan the first scan found 7 hijack programs which I removed and rebooted. I re-scanned using malware again and it found nothing. I ran the DDS scans the first link would not open this is the post I got from the second link.... I look forward to someones feedback thanks in advance for the help.


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DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by scott at 22:27:08 on 2012-01-25
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.510.278 [GMT -8:00]
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FW: Norton Internet Worm Protection *Disabled*
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============== Running Processes ===============
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C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\system32\msiexec.exe
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============== Pseudo HJT Report ===============
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uStart Page = hxxp://www.google.com/
uSearch Page =
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
uSearchAssistant =
mSearchAssistant =
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [Itibiti.exe] c:\program files\itibiti soft phone\Itibiti.exe
uRun: [ISUSPM] "c:\documents and settings\all users\application data\flexnet\connect\11\ISUSPM.exe" -scheduler
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{63231D91-22F8-410E-89B9-36573A9A98A2} : DhcpNameServer = 192.168.1.1
Notify: AtiExtEvent - Ati2evxx.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
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============= SERVICES / DRIVERS ===============
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R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-8-22 231424]
RUnknown 2307292drv;2307292drv;

RUnknown 96012418;96012418;

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=============== Created Last 30 ================
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2012-01-03 13:10:44   182672   ----a-w-   c:\program files\internet explorer\plugins\nppdf32.dll
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==================== Find3M  ====================
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2011-12-10 23:24:06   20464   ----a-w-   c:\windows\system32\drivers\mbam.sys
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============= FINISH: 22:27:43.43 ===============

[melboy]

Hi and welcome to the SWBW forums. 

I'm melboy and I am going to try to help you with your problem. Please take note of the following:

• I will be working on your Malware issues this may or may not solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• If you don't know or understand something, please don't hesitate to ask.
  
• Please refrain from making any further changes to your computer (Install/Uninstall programs, delete files, edit the registry, etc...)
• Please DO NOT run any other tools or scans whilst I am helping you.
  
• It is important that you reply to this thread. Do not start a new topic.
• DO NOT attach logs unless requested to. Please copy/paste all requested logs into your replies.
  
• Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
• Absence of symptoms does not mean that everything is clear.

.

IMPORTANT: Please take time to read this topic where the Forum Guidelines are explained.

NOTE: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.


No Reply Within 3 Days Will Result In Your Topic Being Closed!! If you need more time, please inform me.


==================================


DDS

When you ran DDS there will have been two logs created.

Please copy & paste the contents of :

• Attach.txt

.And post them in your next reply.



Malwarebytes' Anti-Malware (MBAM)

Could you please post the mbam log where detections were made.

The log can  be found here:

• C:\Documents and Settings\scott\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  
• Or via the Logs tab when the application is started.

.

[melboy]

Due to the lack of feedback, this Topic is now closed.

If you still require help, please start a new thread.

Any other members requiring Malware Removal assistance, Please Start HERE!

Thanks!