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Author Topic: MoneyPak Virus With No Safe Mode!!! Any Help Would Be GREAT!!!!!  (Read 1053 times)
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skee572
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Date Registered:May 22, 2013, 10:46:07 AM
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« on: May 22, 2013, 10:58:25 AM »

Here are the farbar recovery scans



Thanks!
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MrCharlie
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Date Registered:June 06, 2004, 05:50:23 PM
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« Reply #1 on: May 22, 2013, 11:07:51 AM »

Please read the following information first.

Quote
You're infected with Rootkit.ZeroAccess, a BackDoor Trojan also.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.


-----------------------------------------

OK, here you go......this should get you going:

Please download the attached  fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now and if so..........


Download Malwarebytes Anti-Rootkit from HERE
  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
MrC
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My help is always free here but if you would like to show your appreciation, it will be much appreciated.
Thanks MrC
skee572
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Date Registered:May 22, 2013, 10:46:07 AM
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« Reply #2 on: May 22, 2013, 01:04:14 PM »

All right I'll try the fixlist file first and see if that'll gain me access back to my computer so I can back up a couple of thing before I go the reformat route if not I'll just start clean and reformat.

I'll let you know what happens later today thanks again
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skee572
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Date Registered:May 22, 2013, 10:46:07 AM
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« Reply #3 on: May 22, 2013, 11:58:45 PM »

Ok your fix patch worked!
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skee572
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Date Registered:May 22, 2013, 10:46:07 AM
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« Reply #4 on: May 23, 2013, 12:51:31 AM »

after mbar scan
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MrCharlie
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« Reply #5 on: May 23, 2013, 06:27:12 AM »

Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.  
 
Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------
If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC
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My help is always free here but if you would like to show your appreciation, it will be much appreciated.
Thanks MrC
MrCharlie
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Coby


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« Reply #6 on: May 29, 2013, 07:16:56 AM »

Closed due to non- response
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My help is always free here but if you would like to show your appreciation, it will be much appreciated.
Thanks MrC
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